Austria’s national carrier with 67 modern aircraft serving 121 destinations worldwide.

Austrian Airlines AG (AUA) is Austria’s national carrier and a key Lufthansa Group member. With 67 aircraft (including Airbus A320neo and Boeing 787-9), it operates to 121 destinations, delivering timely service, technical reliability, and exceptional passenger care.

1. Go to Austrian’s website or download the app.
2. Click Book & Prepare → Book Flight.
3. Enter departure, destination, dates, passenger count, and any codes.
4. Click Search Flights, pick your flight, review fares.
5. Input passenger info, confirm booking, and pay.
6. Receive confirmation by email or text.
7. Note: Some payment methods incur a non-refundable Optional Payment Charge.

1. Opens 47 hours before until 90 minutes prior to departure.
2. Go to Website → My Bookings → Check-in and log in.
3. Choose seat and add extras (luggage, upgrades).
4. Complete check-in and download/print your boarding pass.
5. Drop luggage at airport and proceed to gate.

• Hand luggage: 1 piece (2 in Business) + 1 personal item (max 40×30×10 cm).
• Carry-on bag: max 55×40×23 cm up to 8 kg.
• Economy Light: no checked bag included.
• Other Economy: 1 piece up to 23 kg.
• Premium Economy/Business: 2 pieces up to 32 kg each.
• First Class: 3 pieces up to 32 kg each.
• Fees: €15–€65 (Economy Light), €40–€100 (Europe), €75–€300 (long-haul).
• Elite members may have additional baggage allowances.

• Ages 5–11: UMS mandatory; Ages 12–17: UMS optional.
• Service fees: €40 one-way (Austria/Europe), €80 (beyond Europe), €100–€125 (connections), €150 (US West Coast/Mexico/Asia/Mauritius).
• Call +43 (0) 5 1766 1000 for assistance.

• Free cancellation within 24 hrs if flight ≥ 7 days away.
• Afterward, fees up to €450 or 20–65% of ticket value.
• If Austrian cancels, you may be eligible for up to €600 compensation.
• Change your flight up to 3 hrs before departure (flexible fares) or 24 hrs for others.

• Bid upgrade up to 60 hrs prior.
• Fixed-price upgrade up to 48 hrs prior.
• Manage via My Bookings online.

• Short/medium-haul Economy: purchasable meals (€2.40–€13.80).
• Long-haul: complimentary meals and drinks.
• Internet: FlyNet Chat (€3), Mail & Surf (€5), Stream (€10–€12).
• Entertainment: movies, series, music, and news with noise-cancelling headphones.